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Policies | Mario Rivoli

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Policies for purchase of MarioRivoli.com

At MarioRivoli.com, customer service is very important to us. We want you to be satisfied and excited about the product that you receive. For assistance, contact us at: mahdiooch@aol.com


All orders will be processed and shipped as soon as possible, usually within 4 business days. We will ship the packages insured and use a delivery confirmation from the USPS. We currently only ship to the USA – if you are in another country and interested in buying something please contact us by email.

Incorrect Shipping Information – If a package is returned to MarioRivoli.com due to an incorrect shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the redelivery cost. MarioRivoli.com is not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by a customer.

Lost or Stolen Packages – MarioRivoli.com is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, MarioRivoli.comwill confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate. No refunds, replacements or credits will be issued for orders confirmed to have been delivered to the address provided in an order.

7 Day Return Policy All returns must be postmarked within 7 days of package receipt in order to qualify for refund, exchange. All returned items must be in "As Sent" condition. All returns must be sent with delivery confirmation and/or tracking information. We are not responsible for returns lost in transit. Please include a copy of your receipt so that we may quickly process your return. When your items are received and verified to be in "As Sent" condition, we will issue a refund for the amount of the merchandise returned minus the shipping charges. Note: Shipping fees will not be credited.

Free Exchange Shipping
Customers are responsible for shipping costs for returning products, but replacement products requested in exchange for returned products are shipped free of charge.

Thank you for shopping at MarioRivoli.com. We recognize the importance of ensuring the privacy of your personal information. Personal information you provide when registering for an account, updating an account, and placing an order will be kept strictly confidential and will not be sold, leased, or otherwise disclosed unless required by law. Personal information you provide will be used to process payments for orders and to ship products. Occasionally, contact information may be used to send news or promotions with your consent.

We accept payment through PayPal.

MarioRivoli.com hopes your experience on our web site is a positive one and that you come back again. To help clarify any questions you may have, we present below the basic terms and conditions that govern your use of our site and purchases from MarioRivoli.com. Please note that your use of our site and submission of orders constitutes your agreement to these terms. We may revise this agreement at any time, and you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us.

This web site is expressly owned and operated by MarioRivoli.com, Denver, CO 80204. Unless otherwise noted, all design and content appearing on mariorivoli.com are copyrights, trademarks, and/or intellectual property that are owned, controlled, or licensed by MarioRivoli.com. All worldwide rights are reserved.

Limitation of Liability
MarioRivoli.com does not warrant that the function or operation of this web site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our web site. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. MarioRivoli.com shall not be liable for damages of any kind related to your use of or inability to access this website.

Our intention is to present the most recent, most accurate, and most reliable information on our web site at all times. However, there may be occasions when some of the information on our web site may contain unintentional inaccuracies. We present our content ‘as is’ and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. MarioRivoli.com also reserves the right to refuse or cancel any orders for products that have been purchased at an inaccurate price, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, MarioRivoli.com shall issue a credit to your credit card account in the amount of the incorrect price.

We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

You agree to indemnify, defend, and hold harmless MarioRivoli.com, its owner, employees, and agents from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Please note that our policies change from time to time. Please read this page for our current policy.